1. Terms

By accessing this website, you agree to be bound by these Terms of Service and all applicable UK laws and regulations. If you do not agree with these terms, you must not use or access this website.

All materials on this website are protected by applicable copyright, trademark, and intellectual property laws.

2. Use Licence

Permission is granted to temporarily download one copy of the materials on Nueva’s website for personal, non-commercial viewing only.

This is a licence, not a transfer of ownership. Under this licence, you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or public display
• Attempt to reverse engineer or decompile any software on the site 
• Remove copyright or proprietary notices 
• Transfer or mirror the materials on another server
  

This licence will automatically terminate if you breach these terms and may be terminated by Nueva at any time. Upon termination, you must destroy any downloaded materials in your possession.

3. Disclaimer
The materials on Nueva’s website are provided on an “as is” basis. Nueva makes no warranties, expressed or implied, and disclaims all other warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Nueva does not warrant that the materials on this website are accurate, complete, or current.

4. Limitation of Liability

In no event shall Nueva, its partners, or suppliers be liable for any damages arising out of the use or inability to use the materials on this website, including loss of data, profit, or business interruption.

Some jurisdictions do not allow limitations of liability, so these limitations may not apply to you.

5. Accuracy of Information

The materials appearing on Nueva’s website may include errors or inaccuracies. Nueva may make changes to the materials at any time without notice but does not commit to updating them.

6. Links

Nueva is not responsible for the content of any third-party websites linked to this site. The inclusion of any link does not imply endorsement. Use of linked websites is at your own risk.

7. Modifications

Nueva may revise these Terms of Service at any time without notice. By continuing to use the website, you agree to be bound by the current version.

8. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales, and you submit to the exclusive jurisdiction of its courts.

Privacy Policy

Your privacy matters to us. This policy explains how Nueva Creative Agency collects, uses, and protects your personal information in line with UK GDPR and the Data Protection Act 2018.

Information We Collect

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• General analytics data
   

When you contact us, we may collect personal information such as your name, email address, and business details.

When you work with us, we may collect additional information necessary to deliver our services, including confidential business information.

Legal Basis for Processing

We collect and process personal data only when we have a lawful basis to do so, including:

• To perform a contract or take steps before entering one
• For legitimate business interests
• With your consent (e.g. newsletters)
• To comply with legal obligations

You may withdraw consent at any time.

How We Use Your Information

We use personal information to:

• Provide creative and marketing services
• Respond to enquiries
• Process payments
• Improve our website and services
• Maintain internal records
• Meet legal obligations
   

We may share anonymised, aggregated data for reporting or analysis.

Marketing Communications 

If you are a current or former client, we may contact you with updates or insights. You can unsubscribe at any time using the link provided in our emails.

Sharing Information with Third Parties

We use trusted third-party services for hosting, analytics, and payments (such as Google Analytics and Stripe). We do not sell or rent personal data to third parties.

We may disclose information if required by law.

Data Storage & International Transfers

Your data may be stored securely in the UK or with trusted providers outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place.

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Lodge a complaint with the ICO
   

To exercise your rights, contact us via our website.

Cookies

We use cookies to improve website functionality and understand user behaviour. You can control cookie preferences via your browser settings.

Business Transfers 

If Nueva is acquired or undergoes restructuring, user data may be transferred as part of that process.

Updates to This Policy

We may update this policy occasionally. Continued use of our website constitutes acceptance of any changes.

Contact

If you have questions about this policy or how we handle your data, contact us via our website.

Effective date: June 12th, 2019.